Terms and Conditions for Booking and Cancellation
Terms and Conditions for Booking and Cancellation
Thank you for choosing our services! Please read the following terms and conditions carefully before booking your treatment with us.
1. Booking and Payment
All treatments must be booked in advance.
A deposit may be required to secure your booking. The deposit will be deducted from the total cost of your treatment.
Full payment for the treatment is due at the time of service, unless otherwise agreed.
2. Cancellation Policy
We understand that life can get busy, and sometimes plans change. However, we kindly ask for at least 48 hours' notice if you need to cancel or reschedule your appointment.
If a cancellation is made with less than 48 hours' notice, a cancellation fee may apply. The fee will be up to 50% of the treatment cost, or in some cases, the full cost of the treatment.
Failure to show up for a scheduled appointment without prior notice will result in the full treatment cost being charged.
3. Rescheduling
If you need to reschedule your appointment, please notify us as soon as possible. We will do our best to accommodate your new preferred time, subject to availability.
Rescheduling requests made with less than 48 hours' notice may incur a fee, as stated in our cancellation policy.
4. Late Arrivals
Please arrive on time for your scheduled appointment. If you are running late, please notify us as soon as possible.
If you arrive more than 15 minutes late, we may not be able to perform the treatment, and the appointment will need to be rescheduled. In this case, a cancellation fee may apply.
5. No Show
If you fail to show up for your appointment without any prior notice, you will be charged the full cost of the treatment.
6. Refunds and Complaints
We do not offer refunds for treatments once they have been performed. However, if you are dissatisfied with the service, please contact us within 7 days, and we will do our best to resolve the issue.
By booking a treatment with us, you agree to these terms and conditions. We appreciate your understanding and cooperation! If you have any questions, feel free to contact us.
Thank you for your support and we look forward to seeing you soon!
Terms and Conditions for Students Booking a Course at LBL Aesthetics and Laser
Thank you for choosing LBL Aesthetics and Laser for your beauty and aesthetics training. Please carefully read our terms and conditions before booking your course.
1. Course Booking and Deposit
A non-refundable deposit of £250 is required to secure your place when booking a course.
The deposit will be deducted from the total cost of the course.
By paying the deposit, you agree to our terms and conditions.
2. Remaining Course Fees
The remaining balance for the course must be paid in full before the course start date, unless otherwise agreed.
Payment plans may be available; please inquire for details.
3. Cancellation and Refund Policy
The £250 deposit is non-refundable under any circumstances, including in the event of cancellation or rescheduling by the student.
If you cancel your course booking with less than 14 days' notice before the start date, you may be required to pay the full course fee.
Any cancellations or changes made more than 14 days before the course start date may be subject to an administration fee.
4. Rescheduling
If you need to reschedule your course, please notify us as soon as possible. We will do our best to accommodate your request, subject to availability.
Rescheduling within 14 days of the course start date may result in additional fees.
5. Course Attendance
Students are required to attend all course sessions. If you are unable to attend, please notify us as soon as possible.
Any missed sessions may require rescheduling or additional fees to catch up on the content.
LBL Aesthetics and Laser reserves the right to remove a student from a course if attendance is not maintained.
6. No Show
If you do not attend the course without prior notice, you will forfeit your deposit and any further payments made.
7. Course Materials and Certification
Course materials will be provided as part of the course fee.
Certification will be issued upon successful completion of the course.
Failure to attend the course or complete required assessments may result in non-issuance of certification.
8. Health and Safety
Students must adhere to all health and safety regulations during the course.
LBL Aesthetics and Laser reserves the right to remove any student from the course for not complying with health and safety standards.